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QUICK DISPATCH
It’s as simple as that really …. We promise to dispatch your order with in one working day.

BUY WITH CONFIDENCE
 
Our card payment processing company has been chosen because of their proven track record in protecting financial information, their compliance with all necessary industry standards and their rigorous audits and testing of their systems to ensure they remain safe.
 
ALWAYS SPEAK TO A HUMAN BEING
 
We are committed to keeping our customers happy, 99% of the time our telephones are answered by human beings and only when the telephones are busy will you be put through to voice mail rather than keep you waiting in a queuing system. 
 
We will contact you as soon as we have finished with the previous caller.  We don’t use costly 0870 or 0845 numbers and send you around the houses asking you to select five different departments and keep you hanging on for no reason.  Our objective is one phone call, one answer, one solution.
 
IF IT’S OUT OF STOCK, IT’S NOT FOR SALE
 
We know how frustrating it is to buy something then find it’s out of stock.  We work very hard to maintain accurate stock levels, and promise that if we do get it wrong, we will notify you straight away.  We will also offer free postage when it comes back into stock as a gesture of an apology.
 
IF WE GET IT WRONG, WE WILL PUT IT RIGHT
 
We aren’t perfect, and occasionally mistakes happen, but at the Ashford Model Supply Centre we promise that if we do get something wrong, we will do all we reasonably can to put it right.  Just give us a call and let us know.

To contact us:
Telephone:
+44 (0) 1233 635837
FAX:
+44 (0) 8707 063357
Postal address:

Unit 23 Ellingham Way

Ellingham Industrial Estate

Ashford

Kent

TN23 6NF

United Kingdom


Email:

General Information: admin@ashfordmodel.co.uk